Description
Assist with the setup, configuration, and maintenance of computer systems, servers, LAN, and network
devices.
Help monitor network performance, firewalls, and internet connectivity to ensure system
availability and security.
Support basic endpoint security and VPN configurations.
Provide technical support to employees for hardware, software, and network issues.
Assist in troubleshooting and documenting issues and solutions.
Help maintain asset inventory of IT equipment and licenses.
Perform routine data backups and assist with recovery procedures as needed.
Support in installing and updating desktop and server applications.
Assist in maintaining Windows Server, Active Directory, Group Policies, and basic
Linux/Ubuntu administration.
Support configuration and use of Google Workspace and Microsoft Office 365.
Participate in IT documentation of processes and setups.
Work under the guidance of senior IT staff to learn and implement security best practices.
Learn and assist with tools for system and network monitoring.